Frequently Asked Questions
Everything you need to know about bringing Artisout into your home.
What materials are used in Artisout furniture and decor?
We prioritize sustainability and quality, using responsibly sourced hardwoods, organic textiles, and hand-forged metals to ensure each piece lasts a lifetime.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-4 weeks for scheduling and transit.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-refundable.
Do you offer international shipping?
Currently, Artisout ships to the contiguous United States and Canada. We are working on expanding our logistics to reach more international destinations soon.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your package's journey.
Are your products covered by a warranty?
Yes, all Artisout furniture pieces include a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.